Effective Date: November 11, 2025
Last Updated: November 11, 2025
1. Introduction
Welcome to Sellzr (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sellzr.com (“the Website”) and use our services (“the Services”).
Sellzr is Sellzr, registered under the laws of Saudi Arabia, with its registered office at Ras Al Ain St, Al Rahmaniyah, Riyadh, Saudi Arabia.
By accessing or using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.
2. Compliance and Regulatory Framework
2.1 Saudi Arabian Compliance
We comply with all applicable laws and regulations in Saudi Arabia, including:
- Saudi Arabian Monetary Authority (SAMA) regulations for payment processing and financial data
- Saudi e-commerce and consumer protection laws
- Saudi data protection and privacy requirements
- Anti-Money Laundering (AML) and Counter-Terrorism Financing regulations
2.2 International Standards
We also adhere to international best practices and standards, including:
- Payment Card Industry Data Security Standard (PCI DSS)
- General Data Protection Regulation (GDPR) principles where applicable
- Industry-standard security protocols (SSL/TLS encryption)
3. Information We Collect
3.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
- Register for an account on our platform
- Submit inquiry forms or contact us
- Purchase or subscribe to our services
- Communicate with our team
- Participate in surveys or promotions
- Apply for company formation or business services
This information may include:
- Personal Identification Information: Name, email address, phone number, postal address, date of birth, national ID or passport information (as required for legal entity formation)
- Business Information: Company name, business type, industry, registration details, tax identification numbers
- Financial Information: Billing address, payment method details (processed through secure payment gateways)
- Professional Information: Job title, business needs, project details, business plans
- Communication Records: Correspondence with our team, support tickets, feedback
- Documentation: Business licenses, identification documents, contracts, and other materials required for service delivery
3.2 Information Automatically Collected
When you access our Website and platform, we automatically collect certain information, including:
- Device Information: IP address, browser type and version, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, features used, referring/exit pages
- Technical Data: Cookies, log files, web beacons, session data
- Location Information: General geographic location based on IP address
3.3 Information from Third Parties
We may receive information about you from third parties, including:
- Payment Processors: Transaction confirmations, payment status, and fraud detection information from Stripe, HyperPay, PayTabs, and other payment gateways
- Business Partners: Service providers assisting with company formation, legal services, and business operations
- Government and Regulatory Databases: For business verification, compliance checks, and legal entity formation
- Publicly Available Sources: For business verification and due diligence purposes
- KYC/AML Verification Services: Identity verification and compliance screening
4. How We Use Your Information
We use the collected information for the following purposes:
4.1 Service Delivery
- Providing and managing our consulting, legal entity setup, and business services
- Processing your transactions and managing your account
- Establishing legal entities and handling business registrations in various jurisdictions
- Delivering marketing, sales, and pricing consulting services
- Creating and managing sales departments on your behalf
- Providing training and development programs
- Providing access to our digital dashboard and platform features
- Delivering project updates and progress reports
4.2 Payment Processing and Security
- Processing payments through licensed payment gateways (Stripe, HyperPay, PayTabs)
- Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
- Preventing fraud and unauthorized transactions
- Complying with SAMA regulations and financial compliance requirements
- Verifying identity and business legitimacy
4.3 Communication
- Responding to your inquiries and providing customer support
- Sending service-related notifications and updates
- Providing order confirmations and receipts
- Delivering newsletters and marketing communications (with your consent)
- Sending important legal or regulatory notices
4.4 Business Operations and Compliance
- Improving and personalizing our services
- Conducting analytics to understand user behavior and preferences
- Ensuring platform security and preventing unauthorized access
- Complying with legal obligations and regulatory requirements in Saudi Arabia and other jurisdictions
- Enforcing our Terms and Conditions
- Maintaining records as required by law
- Conducting internal audits and quality assurance
4.5 Marketing and Development
- Sending promotional materials about our services (with your consent)
- Conducting market research and surveys
- Developing new features and services
- Creating anonymized, aggregated statistics and case studies
5. Legal Basis for Processing
We process your personal data based on:
5.1 Consent
When you have given explicit consent for specific purposes, such as:
- Receiving marketing communications
- Participating in surveys or research
- Using certain optional features
5.2 Contract Performance
To fulfill our contractual obligations to you, including:
- Providing the services you requested
- Processing payments
- Managing your account
- Delivering agreed-upon services
5.3 Legal Obligation
To comply with applicable laws and regulations, including:
- SAMA regulations for financial transactions
- Saudi business and commercial laws
- KYC/AML requirements
- Tax and accounting obligations
- Court orders and regulatory requests
5.4 Legitimate Interest
For our business operations and service improvement, including:
- Fraud prevention and security
- Service optimization and development
- Internal analytics and reporting
- Protecting our legal rights
6. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
6.1 Payment Service Providers
We share necessary information with licensed payment gateways to process transactions:
- Stripe, HyperPay, PayTabs, and other approved payment processors
- Payment information is transmitted securely using SSL/TLS encryption and PCI DSS standards
- Payment processors operate under their own privacy policies and terms
6.2 Service Providers and Business Partners
We share information with trusted third-party service providers who assist us in:
- Legal and Business Formation Services: Lawyers, accountants, business formation specialists, and registered agents for company setup in various jurisdictions
- Government and Regulatory Agencies: For business registrations, licenses, and compliance filings
- KYC/AML Verification Services: For identity verification and compliance screening
- Cloud Hosting and Data Storage: Secure servers and backup services
- Email and Communication Platforms: For sending notifications and communications
- Analytics and Performance Monitoring: To improve our services
- Sales and Marketing Services: For managing sales operations on your behalf
All service providers are contractually obligated to maintain confidentiality and use your information only for service delivery purposes.
6.3 Legal and Regulatory Compliance
We may disclose your information when required by law or to protect our rights:
- Complying with SAMA regulations and Saudi laws
- Responding to court orders, subpoenas, or legal processes
- Cooperating with law enforcement and regulatory authorities
- Protecting our rights, property, or safety
- Preventing fraud, illegal activities, or threats to security
- Enforcing our agreements and policies
- Conducting AML/KYC due diligence as required
6.4 Business Transfers
If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the new privacy practices.
6.5 With Your Consent
We may share your information with third parties when you provide explicit consent for specific purposes.
6.6 Anonymized Data
We may share anonymized, aggregated data that cannot identify you personally for:
- Industry research and reporting
- Marketing materials and case studies
- Service improvement and analytics
7. Data Security
7.1 Security Measures
We implement comprehensive technical and organizational security measures to protect your personal information:
Technical Safeguards:
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted
- PCI DSS Compliance: Payment processing meets Payment Card Industry Data Security Standards
- Secure Data Storage: Encrypted databases and secure cloud infrastructure
- Access Controls: Multi-factor authentication and role-based access restrictions
- Firewalls and Intrusion Detection: Network security monitoring and protection
- Regular Security Audits: Vulnerability assessments and penetration testing
Organizational Safeguards:
- Employee training on data protection and confidentiality
- Confidentiality agreements with all staff and contractors
- Data minimization and privacy-by-design principles
- Incident response and breach notification procedures
- Regular policy reviews and updates
7.2 Payment Security
- We do not store complete credit card information on our servers
- Payment data is processed securely through PCI DSS-compliant payment gateways
- Transactions undergo fraud detection and AML/KYC screening
7.3 Security Limitations
While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information.
8. Data Retention
8.1 Retention Principles
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8.2 Retention Periods
Retention periods vary based on:
- Account Information: Retained while your account is active and for a reasonable period after closure
- Transaction Records: Retained as required by SAMA regulations and Saudi commercial laws (typically 5-10 years)
- Legal and Compliance Records: Retained as required by applicable laws and regulations
- Business Formation Documents: Retained permanently or as required by relevant jurisdictions
- Marketing Communications: Until you unsubscribe or object to processing
- Technical Logs: Typically retained for 12-24 months for security and analytics purposes
8.3 Secure Deletion
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and legal obligations.
9. Your Rights and Choices
9.1 Access and Portability
You have the right to:
- Request access to your personal information
- Obtain a copy of your data in a portable, commonly used format
- Access your account information through our online dashboard
9.2 Correction and Update
You have the right to:
- Correct inaccurate or incomplete information
- Update your account details and preferences
- Request correction of errors in your records
9.3 Deletion and Erasure
You have the right to:
- Request deletion of your personal information (subject to legal retention requirements)
- Close your account and remove associated data
- Note: We may retain certain information as required by SAMA regulations, tax laws, or other legal obligations
9.4 Restriction and Objection
You have the right to:
- Restrict the processing of your information in certain circumstances
- Object to processing based on legitimate interests
- Opt-out of marketing communications at any time
- Withdraw consent for consent-based processing
9.5 Marketing Preferences
You can opt-out of marketing communications by:
- Clicking “unsubscribe” in our emails
- Adjusting your account settings
- Contacting us at support@sellzr.com
9.6 Exercising Your Rights
To exercise any of these rights, please contact us:
- Email: info@sellzr.com
- Phone (Saudi Arabia): +966 51 171 7230
- Phone (US): +1 (564) 224-7776
- Website: https://sellzr.com/contact
We will respond to your request within a reasonable timeframe as required by applicable law (typically within 30 days).
9.7 Verification
For security purposes, we may need to verify your identity before fulfilling your requests.
9.8 Complaints
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant Saudi regulatory authority or data protection supervisory authority.
10. Cookies and Tracking Technologies
10.1 What Are Cookies
Cookies are small text files stored on your device that help us provide and improve our services.
10.2 Types of Cookies We Use
Essential Cookies (Required):
- Necessary for website functionality, security, and account access
- Cannot be disabled without affecting website operation
Performance and Analytics Cookies:
- Help us understand how visitors use our website
- Collect aggregated information about page visits and user behavior
- Used to improve website performance and user experience
Functional Cookies:
- Enable personalized features and remember your preferences
- Provide enhanced functionality and customization
Marketing and Advertising Cookies:
- Used to deliver relevant advertisements
- Track campaign effectiveness and user engagement
- Require your consent before activation
10.3 Cookie Management
You can manage cookie preferences through:
- Your browser settings (most browsers allow you to refuse or delete cookies)
- Our cookie consent banner when you first visit the website
- Your account preferences
Note: Disabling certain cookies may affect website functionality and your user experience.
10.4 Third-Party Cookies
We may use third-party services (such as analytics providers) that set their own cookies. These are governed by the third parties’ privacy policies.
11. Third-Party Links and Services
11.1 External Links
Our Website may contain links to third-party websites, including:
- Payment gateway portals (Stripe, HyperPay, PayTabs)
- Government registration portals
- Business partner websites
- Social media platforms
11.2 Third-Party Privacy Practices
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
11.3 Third-Party Service Providers
When you use third-party services (such as payment gateways), you are subject to their terms and privacy policies in addition to ours.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper parental consent, we will take steps to delete that information promptly.
If you believe we have inadvertently collected information from a child, please contact us immediately at info@sellzr.com.
13. International Data Transfers
13.1 Data Location
Your information may be transferred to and processed in countries other than Saudi Arabia, including:
- Countries where our service providers operate
- Jurisdictions where we establish legal entities on your behalf
- Locations of our cloud hosting and data storage facilities
13.2 Transfer Safeguards
When transferring data internationally, we ensure appropriate safeguards through:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Adequacy decisions recognizing equivalent data protection standards
- Your explicit consent where required
- Compliance with SAMA regulations for cross-border data transfers
13.3 Data Protection Standards
Regardless of where your data is processed, we maintain the same high standards of data protection and security.
14. Business-to-Business Data
If you are a business client, please note:
- We primarily process business contact information and company data
- We process personal data of your employees or representatives only as necessary for service delivery
- You are responsible for obtaining appropriate consents from your employees when providing their information to us
15. Changes to This Privacy Policy
15.1 Right to Modify
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.
15.2 Notification of Changes
We will notify you of material changes by:
- Posting the updated policy on our Website
- Updating the “Last Updated” date at the top of this policy
- Sending email notifications to registered users for significant changes
- Displaying prominent notices on our Website or platform
15.3 Review and Acceptance
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
15.4 Material Changes
For material changes that significantly affect your rights or how we process your data, we may require your explicit consent before the changes take effect.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Sellzr
Email: info@sellzr.com
Phone (Saudi Arabia): +966 51 171 7230
Phone (US): +1 (564) 224-7776
Website: https://sellzr.com/contact
Saudi Arabia Office:
Ras Al Ain St, Al Rahmaniyah
Riyadh, Saudi Arabia
US Office:
30 N Gould St Ste R
Sheridan, WY 82801
United States
16.1 Data Protection Officer
For data protection inquiries, you may contact our Data Protection Officer at:
Email: info@sellzr.com
16.2 Response Time
We strive to respond to all privacy-related inquiries within 30 days or as required by applicable law.
16.3 Complaints and Concerns
If you are not satisfied with our response, you have the right to file a complaint with:
- The relevant Saudi regulatory authority
- Your local data protection supervisory authority (for international clients)
17. Summary of Key Points
What information do we collect?
We collect personal identification, business, financial, and usage information necessary to provide our services.
How do we use your information?
We use your information to deliver services, process payments, ensure compliance, improve our platform, and communicate with you.
Do we share your information?
We share information only with service providers, payment processors, regulatory authorities (as required), and with your consent. We never sell your personal information.
How do we protect your information?
We use SSL/TLS encryption, PCI DSS standards, secure data storage, access controls, and regular security audits.
What are your rights?
You can access, correct, delete, restrict processing of your information, opt-out of marketing, and lodge complaints.
How can you contact us?
Email us at info@sellzr.com, call +966 51 171 7230 (Saudi Arabia) or +1 (564) 224-7776 (US), or visit our contact page.
Your privacy and trust are important to us. We are committed to transparency, security, and protecting your personal information in accordance with Saudi Arabian laws and international best practices.
